D-N-D (Do-Not-Disturb) service
MTN has automatically subscribed many users to the D-N-D (Do-Not-Disturb) service. This means many of your MTN recipients will not be able to get your messages because D-N-D has been activated on their lines. Unfortunately, many of the MTN users do not know that their lines have been activated for D-N-D. Therefore, it is necessary for you to orientate your contacts about their D-N-D status.
MTN users are advised to confirm the status of their lines by sending STATUS to 2442. If the service is NOT active, the user can choose to activate the service or not but in case the service is automatically active and the user is not comfortable with it, follow these procedures to unsubscribe.
1. Send STOP to 2442 (if you want to stop D-N-D services)
2. Send ALLOW to 2442 (if you want to allow D-N-D services)
Please note that whenever D-N-D is active on a line, the line will not be able to receive any message sent through bulk SMS platform.
For more information about Do-Not-Disturb from NCC, Click HERE